Have a new server set up running Exchange. But set up is not quite the way we need. We have multiple domains that we need to be able to send email out from. Most users use Outlook. With the current set up all users can receive email from any domain but it goes to one account for that user to check with outlook. That is not at problem but it is a problem that the user cant select any account to use from Outlook when sending the email. We need to get that straightened out. Also while doing that I need you to verify that all MX record and DNS records that would affect email are set up correctly. DNS problems cause bounce backs that we do not need.
I will need you to do this in two stages.
First: Check out the server setup, investigate the problem and search for DNS issues. Then let me know what your plan is to fix the issues.
Second: Once have we agree on a plan of action. You will need to help me make sure we have good back up in case you plan does not go as we hope.(it happens – nobody is perfect) Then make you the changes you proposed.
This is a live server with about 20 active users So we will need to plan with the least down time as possible.
We will probably need to discuss this on the phone or skype. I dont care where you live but I do need you to speek very clear english.
Thanks.